Unable to connect to my book world back up wd community. Wd discovery wants to use your confidential information alert. Ive tried running wd backup as admin, and normally. An import failed message can occur when importing large amounts of data and. Wd tells me the drive interface has failed on both drives, at the same time. Now the first thought will obviously be nas, and thats what i thought too, but i have found out about my book duo which seems to be what i actually need two wd reds in a raid case that connects via usb to another. I always say that a my book is a good product but only if you are going to plug it in just to back up. I bought a western digital my book essential edition 1tb external hard drive in. Instead of starting the installer software, go to utilities in the i nstaller menu bar and open disk utility from there. Western digital my book problem question and answer dti data. Even clicking it when highlighed does not allow me to continue with the backup, leaving me unable to continue. There is something wrong with the wd external drive.
If it says the wd hdd is ok, try repairing the disk anyway. Does anyone know of a free or cheap program that will copy the contents of the nas to the usb. Wd communityshare your thoughts and connect with other wd users. I want to back up the nas to the usb drive automatically but the software that comes with the my cloud wont do that. If youre using a usb hub or a similar device, try connecting the drive. Make sure the wd drive is connected to your pc and can be detected. When i cancel backup, it tells me that backup has been installed, but then discovery shows install not open for wd backup and the software does not appear in the start menu or installed software apps and features.
Need to automatically backup wd my cloud to wd my book. Or you can try wd backup alternative for pc backup. Purchased brand new 1tb western digital my passport drive external usb 3. How to back up a windows computer with wd smartware duration. Wd my book home not connecting to imac external drives. A reboot is required if previous versions of wd backup, wd smartware, wd drive. If there are bad sectors detected, backup disk first. How to connect your wd my cloud to mac road less traveled.
Quit disk utility and, if necessary, the installer software. The wd my book duo is an excellent desktop external. My book world white light is connect directly to mac book pro running sierra t. What to do if wd backup is not working windows 108. On the home tab, select your drive letter and my book. Manage your connected wd devices like my passport, my book, and my cloud home drives. Wd smartware backsup your files in a folder on the my book drive called \wd. Tips for getting started with the wd my book backup drive mikes. Ive tried it on a different computer and had the same result.
Plug the usb cable between the computer and the drive. Wd discovery apps installation failed wd portable drives. If you cant back up or restore your mac using time machine apple. Restart your mac and see if the my book appear now. I have a 2tb wd my cloud nas and a 3 tb wd my book usb drive. If it will, then copy your data off it so you can return the drive to wd for replacement. Then check any folders or files you specifically dont want to backup. It is still under warranty if you just bought it so contact wd to get a replacement. Both my wd ultra and my book drives regularly fail to back up per established schedule.
Check the server or ip address, check your network connection, and try again. Tips for getting started with the wd my book backup drive. Once you do this, backups will be automatic from that point on. Wd backup seems to be installing, and when i try to backup, it cannot find the wd drive. See if the drive will show up when connected to a different computer. Cannot sign into dropbox via wd backup wd software wd. In my case there had not been a backup done in a long time. Western digital, wd, the wd logo, my book, my passport, and wd tv are registered trademarks in the u.
If your backup drive isnt connected using one of these methods, time. I have been trying for days to find the files on the wd drive. Solutions to wd drive utilities quick drive test failed. Hello im currently trying to consider what drive option is the best as id like something that is easily accessible from my main pc and my laptop to provide a large storage. I have been backing up my mac to this drive for 2 years. However, when i get to the click sign in to allow wd backup to access to your dropbox account clicking sign in only causes the finish button to highlight for about 23 seconds, then dim. Wd drives fail to back up external drives for pc wd. To solve the problem of wd drive utilities quick drive test failed, you can try. The wd my book duo is an excellent desktop external storage device. Install the latest windows updates for the best performance and reliability.
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